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New Large Project Ticket Type in Western Canada

15 Jun 2019 8:33 AM | Sean Sullivan (Administrator)

The new Large Project Ticket for locate requests in Western Canada will go live on Monday, June 17.

For contractors who are undertaking large, pre-planned projects—where work will occur over large areas and continue for a significant length of time—the new ticket type will allow them to map much larger areas on a single ticket: up to 800,000 square metres in an urban area, or up to 4.2 square kilometres in a rural area.

The new ticket type is being introduced in order to resolve unforeseen issues related to dig site restrictions which appeared following the release of the new one-call software in Western Canada.

With the release of the new ticket type, previous changes to regular project tickets will be partially rolled back. The interim changes, made in March, had temporarily increased the maximum dig-site size for urban and rural areas. On June 17, the maximum dig-site size for project tickets in rural areas will be reduced from 4.2 square kilometres to 800,000 square metres; however, the maximum size for project tickets in urban areas will remain at 60,000 square metres.


The new large project ticket type and the recent changes to regular project tickets will reduce the number of tickets that excavators and locators must manage while working on large jobs, reduce the risk of gaps occurring in the mapped work area whenever multiple tickets are required, and facilitate the timely completion of locates for large jobs.


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